About hvv - route planner & tickets

Your hvv app connects you to public transport in Hamburg and the surrounding areas. It always shows you the best way. With the intelligent hvv route planner, you will always find the best connections for bus, subway, train and ferry, including the appropriate mobile ticket.

THE KEY FACTS🔝

• NEW: Receive push notification in case of interruptions
• Use the route planner for Hamburg & surrounding areas
• View timetables & journey planner in real-time
• Check the tariffs for your connection
• Buy mobile tickets - payment via PayPal available
• Get a 7 % discount on single & day tickets
• Bookmark lines & places
• Create alarms for departures & exits
• Use the hvv App also in dark mode

ROUTE PLANNER AND TIMETABLE 🗺
Always find the best routes by bus, subway, train and ferry. The intelligent hvv route planner is your navigation system for Hamburg's public transport and shows you the relevant travel information for your route in real-time. In addition, you can add another stopover to your route. Is your bus or train delayed? Or is another route faster than the train? With the hvv route planner, you always have the latest travel advice at your fingertips and reach your destination even faster.

BUY A MOBILE TICKET 🎟️
As soon as you know where you want to go, all you need is the right public transport ticket. From single tickets to group tickets - you can find many tickets in the hvv app and conveniently buy them on the go as mobile tickets.

7 % DISCOUNTS ON MOBILE TICKETS💰
Pay for your public transport tickets online via PayPal, SEPA direct debit or credit card and save 7% compared to buying them at a ticket machine or on the bus. Weekly and monthly tickets and the Hamburg CARD are excluded. The displayed price of the ticket already includes the discount.

BOOKMARK DESTINATIONS & LINES
For even more convenience, you can save stops and addresses as favourites. You can also save frequently used locations, such as work or home, to navigate to them with one click from the home screen. This saves you time when planning your route and makes it even easier to start your journey.

DEPARTURES NEAR YOU🚏
You know where to go? We’ll show you when to go! The hvv app shows you the departures of all lines at the stops in your area. Just swipe down on the home screen of the app and find out about current departures. This way, you can easily see when you have to hop on and save yourself the search for connections.

ENABLE CONTACTS & SHARE CONNECTIONS📲
Enable your contacts in the app and select your destination in the route planner directly from your address book. Share your connection if needed or add it to your calendar.

TRAVEL INFO & DISRUPTION MESSAGES⚠️
Always stay up to date. All messages for your favourite lines are clearly displayed under "Messages". In addition, you can create alarms for lines, weekdays and time periods and be warned of disruptions via a push message. Whether it's construction work, closures, or cancellations, with the hvv app, you are informed in every situation.

Do you still have questions? Our chatbot will be happy to help you. 💬

ALSO INTERESTINGℹ️
Do you want even more flexibility? Then why not try out the hvv switch app and also make use of offers from the mobility providers MOIA, MILES, SIXT share, TIER, and Voi; all in just one app.

FEEDBACK🔈
Our goal is to make mobility by public transport in Hamburg as comfortable as possible. To improve the hvv app, we need your feedback. Write us your opinion and suggestions to app-feedback@hvv.de.

Additional hvv - route planner & tickets Information

Latest Version

5.9.5

Uploaded by

Hamburger HOCHBAHN AG

Requires Android

Android v10

Available on

Get hvv - route planner & tickets on Google Play

hvv - route planner & tickets FAQ

1. What is the HVV Route Planner?

The HVV Route Planner is an app designed to help users navigate public transportation in Hamburg, providing detailed routes, schedules, and ticket purchasing options.

2. How do I purchase a ticket using the app?

You can purchase a ticket within the app by selecting your route and desired ticket type. Simply follow the prompts to complete the purchase.

3. Is the app available in multiple languages?

Yes, the HVV Route Planner app supports multiple languages for your convenience.

4. Can I save my favorite routes in the app?

Yes, you can save your frequently used routes in the app for easy access.

5. Does the app provide real-time updates?

Yes, the app offers real-time updates on public transportation schedules and notifications about service changes.

6. What should I do if I encounter an issue with the app?

If you experience any issues, you can contact customer support directly through the app or visit our website for assistance.

7. Is the app free to use?

Yes, the HVV Route Planner app is free to download and use. However, some services, like ticket purchases, may incur a fee.

8. How can I update my app?

You can update your app by visiting the app store on your device and checking for any available updates.

9. Does the app work offline?

Certain features of the app may work offline, but for full functionality, including real-time updates, an internet connection is required.

10. Can I access the app on my computer?

No, the HVV Route Planner is designed as a mobile application and is not currently available for desktop computers.

hvv - route planner & tickets User Reviews

T
TechSavvy
2024-08-21
4
0
Love that I can save my daily routes. Extremely convenient!
H
HamburgLocal
2024-08-23
5
0
I appreciate the multi-language support; it makes it accessible for tourists.
U
User123
2024-08-28
1
0
The app is very user-friendly and easy to navigate!
T
TransportationFan
2024-08-30
1
0
Real-time updates are a game changer, thanks HPV!
T
TimTraveler
2024-09-16
4
0
Had a small issue with ticket purchase but customer service resolved it quickly.
P
PublicTransitUser
2024-09-17
5
0
Overall, the app saves me a lot of time. Highly recommend!

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